How To Fix ICLCUST000 - Subclm type &1: Benefit type &2 for deductible should be compensation

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 000

• Message text: Subclm type &1: Benefit type &2 for deductible should be compensation

What causes this issue?

The benefit type used as the standard for the deductible of a coverage
should be a loss benefit type and not an expense benefit type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose another benefit type, or change the loss/expense flag.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST000 - Subclm type &1: Benefit type &2 for deductible should be compensation ?

  The SAP error message ICLCUST000 typically relates to issues in the configuration of insurance claims processing, particularly in the context of subclaim types and benefit types. The specific message you mentioned indicates that there is a mismatch in the expected configuration for a deductible related to a subclaim type and benefit type.
  Cause:
  The error message suggests that the system expects a specific configuration where the benefit type for a deductible should be set to "compensation" for the given subclaim type. This mismatch can occur due to:
  
  Incorrect Configuration: The benefit type assigned to the deductible in the configuration does not match the expected value for the specified subclaim type.
  Data Entry Error: There may have been an error in data entry when setting up the subclaim or benefit types.
  Customizations: If there are custom developments or modifications in the system, they might not align with the standard configurations.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the subclaim types and benefit types in the SAP system.
  Ensure that the benefit type for the deductible is set to "compensation" for the specified subclaim type.
  
  
  
  Adjust Benefit Type:
  
  If the benefit type is incorrectly set, update it to the correct value ("compensation") in the configuration.
  
  
  
  Review Customizations:
  
  If there are any custom developments or enhancements, review them to ensure they are not causing the mismatch.
  Consult with your SAP technical team if necessary.
  
  
  
  Testing:
  
  After making the necessary changes, perform tests to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Documentation:
  
  Document any changes made to the configuration for future reference and to assist in troubleshooting similar issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on configuration.
  SAP Help Portal: Refer to the SAP Help Portal for detailed documentation on insurance claims processing and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP consultant or support for further assistance.