How To Fix ICLCUST002 - Subclaim type &1 reserve type &2: No name exists

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 002

• Message text: Subclaim type &1 reserve type &2: No name exists

What causes this issue?

The reserve type does not have a name in your logon language.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create a name for reserve type &V2&.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST002 - Subclaim type &1 reserve type &2: No name exists ?

  The SAP error message ICLCUST002 typically indicates that there is a configuration issue related to subclaim types and reserve types in the Insurance Contract Management (ICM) module. This error suggests that the system is unable to find a name associated with the specified subclaim type and reserve type.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the subclaim type (&1) or reserve type (&2) has not been properly configured in the system. This could mean that the necessary entries in the customizing settings are missing.
  Incorrect Data Entry: There may be a typo or incorrect entry in the subclaim type or reserve type fields.
  Transport Issues: If the configuration was recently transported from another system, it may not have been fully or correctly transported.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the customizing settings for the Insurance Contract Management module.
  Verify that the subclaim type and reserve type in question are correctly defined and have associated names.
  You can check this in the following path: 
  
  SPRO > Insurance > Claims Management > Define Subclaim Types and 
  SPRO > Insurance > Claims Management > Define Reserve Types.
  
  
  
  
  
  Create or Update Entries:
  
  If the subclaim type or reserve type does not exist, create a new entry with the appropriate name.
  If it exists but is missing a name, update the entry to include the necessary name.
  
  
  
  Check for Transport Issues:
  
  If the configuration was recently transported, ensure that all necessary objects were included in the transport request.
  Check the transport logs for any errors or warnings that might indicate issues during the transport process.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO for configuration, SE11 for data dictionary, and SE16 for table viewing to investigate further.
  Documentation: Refer to SAP Help documentation for detailed information on configuring subclaim types and reserve types.
  Support: If the issue persists after checking the configuration, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the ICLCUST002 error and ensure that the necessary configurations are in place.