How To Fix ICLCUST003 - Subclaim type &1 reserve type &2: Rule &3 has not been defined

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 003

• Message text: Subclaim type &1 reserve type &2: Rule &3 has not been defined

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Delete the field with the <DS:DE.ICL_RESRULE>reserving rule</>, or
create rule &V3&.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST003 - Subclaim type &1 reserve type &2: Rule &3 has not been defined ?

  The SAP error message ICLCUST003 indicates that there is a configuration issue related to subclaim types and reserve types in the context of insurance claims processing. Specifically, the error states that a certain rule (identified by &3) has not been defined for the specified subclaim type (&1) and reserve type (&2).
  Cause:
  The error typically arises due to one of the following reasons:
  
  Missing Configuration: The rule that is supposed to govern the relationship between the specified subclaim type and reserve type has not been set up in the system.
  Incorrect Mapping: There may be a mismatch in the configuration where the subclaim type and reserve type are not correctly mapped to the required rules.
  Custom Development: If there are custom developments or enhancements in the system, they may not have been properly implemented or may be missing necessary configurations.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for claims processing in SAP (usually found in the IMG under the Insurance or Claims Management sections).
  Verify that the rule for the specified subclaim type and reserve type is defined. If it is missing, you will need to create or modify the rule accordingly.
  
  
  
  Define the Rule:
  
  If the rule does not exist, you will need to define it. This typically involves specifying the conditions and actions that should apply to the subclaim and reserve types in question.
  Ensure that all necessary parameters are correctly set.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help resources related to claims processing to understand the requirements for defining rules for subclaim and reserve types.
  
  
  
  Testing:
  
  After making the necessary changes, perform testing to ensure that the error no longer occurs and that the claims processing works as expected.
  
  
  
  Consult with SAP Support:
  
  If you are unable to resolve the issue through configuration changes, consider reaching out to SAP support for assistance. They may provide insights specific to your version of SAP or any known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in navigating the configuration settings, such as SPRO for configuration or SE80 for development.
  User Exits and BAdIs: If there are custom rules or logic implemented, check for any user exits or Business Add-Ins (BAdIs) that may be affecting the claims processing.
  Documentation: Review any internal documentation or guidelines your organization has for configuring claims processing in SAP.
  
  By following these steps, you should be able to identify and resolve the cause of the ICLCUST003 error message in your SAP system.