How To Fix ICLCUST005 - Cause of loss &1 has not been defined

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 005

• Message text: Cause of loss &1 has not been defined

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Perform one of the following activities:
Delete the entry
Define cause of loss &V1& in customizing.

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST005 - Cause of loss &1 has not been defined ?

  The SAP error message ICLCUST005, which states "Cause of loss &1 has not been defined," typically occurs in the context of the SAP Insurance module, particularly when dealing with claims management. This error indicates that the system is trying to process a claim with a cause of loss that has not been configured or defined in the system.
  Cause:
  
  Undefined Cause of Loss: The specific cause of loss (identified by &1) has not been set up in the system. This could be due to a missing configuration in the customizing settings for the insurance module.
  Incorrect Data Entry: The cause of loss may have been entered incorrectly in the claim or may not exist in the predefined list of causes of loss.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Navigate to the customizing settings for the insurance module in SAP.
  Go to the path: SPRO -> Insurance -> Claims Management -> Define Causes of Loss.
  Verify if the cause of loss corresponding to the error message (indicated by &1) is defined. If it is not, you will need to create a new entry.
  
  
  
  Create or Update Cause of Loss:
  
  If the cause of loss is missing, create a new entry with the appropriate details.
  Ensure that all necessary fields are filled out correctly, including descriptions and any relevant categorization.
  
  
  
  Check for Data Entry Errors:
  
  Review the claim data to ensure that the cause of loss has been entered correctly.
  If the cause of loss is supposed to be a predefined value, ensure that it matches exactly with the values defined in the system.
  
  
  
  Testing:
  
  After making the necessary changes, test the claim processing again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring causes of loss in the insurance module.
  User Roles: Ensure that you have the necessary authorizations to make changes in the customizing settings.
  Transport Requests: If changes are made in a development environment, ensure that they are transported to the production environment properly.
  Support: If you continue to face issues, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in the insurance module.
  
  By following these steps, you should be able to resolve the ICLCUST005 error and ensure that the cause of loss is properly defined in your SAP system.