How To Fix ICLCUST006 - Cause of loss &1: Fault &2 has not been defined

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 006

• Message text: Cause of loss &1: Fault &2 has not been defined

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Delete the entry, or create fault &V2&.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST006 - Cause of loss &1: Fault &2 has not been defined ?

  The SAP error message ICLCUST006 indicates that there is a missing configuration for a specific fault type in the system. This error typically arises in the context of the SAP Insurance module, particularly when dealing with claims processing or loss management.
  Cause:
  The error message "Cause of loss &1: Fault &2 has not been defined" suggests that the system is trying to reference a fault type (Fault &2) associated with a cause of loss (Cause of loss &1) that has not been configured in the system. This can happen due to:
  
  Missing Configuration: The fault type has not been defined in the customizing settings.
  Incorrect Data Entry: There may be a typo or incorrect entry in the data that references the fault type.
  Transport Issues: If the configuration was recently transported from another system, it may not have been included or may have failed during the transport process.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Navigate to the customizing settings in SAP (Transaction SPRO).
  Go to the relevant section for defining causes of loss and fault types. This is usually found under:
  
  Insurance -> Claims Management -> Define Causes of Loss and Define Fault Types.
  
  
  Ensure that the fault type (Fault &2) is defined for the specified cause of loss (Cause of loss &1).
  
  
  
  Create Missing Entries:
  
  If the fault type is indeed missing, create a new entry for it. Make sure to fill in all required fields and save your changes.
  
  
  
  Validate Data:
  
  Check the data entry where the error occurred to ensure that the cause of loss and fault type are correctly referenced.
  
  
  
  Transport Check:
  
  If the configuration was recently transported, verify that the transport request included all necessary objects and that there were no errors during the transport.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring causes of loss and fault types.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the ICLCUST006 error and ensure that your SAP system is correctly configured for handling claims and associated fault types.