How To Fix ICLCUST008 - Cause of loss &1 fault &2: No name exists


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICLCUST - Checking Customizing Tables

  • Message number: 008

  • Message text: Cause of loss &1 fault &2: No name exists

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  • What causes this issue?

    There is no name for the fault in your logon language.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Create a name for fault &V2&.
    INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICLCUST008 - Cause of loss &1 fault &2: No name exists ?

    The SAP error message ICLCUST008 typically indicates that there is a problem related to the configuration of a loss type in the Insurance Management module. The message suggests that a specific name or description for a loss type is missing, which is causing the system to be unable to process the request.

    Cause:

    1. Missing Configuration: The error usually arises when a loss type (identified by &1) and a fault (identified by &2) are not properly configured in the system. This could mean that the necessary entries in the customizing settings for loss types are incomplete or missing.
    2. Data Inconsistency: There may be inconsistencies in the data that are causing the system to fail to retrieve the required name for the specified loss type or fault.
    3. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the required configuration data.

    Solution:

    1. Check Customizing Settings:

      • Navigate to the customizing settings for the Insurance Management module.
      • Verify that the loss type and fault are correctly defined and that all required fields, including names and descriptions, are filled out.
      • If necessary, create or update the entries to ensure that they are complete.
    2. Data Validation:

      • Check the database entries for the loss type and fault to ensure that they exist and are correctly linked.
      • Use transaction codes like SPRO to access the relevant configuration areas and validate the settings.
    3. Authorization Check:

      • Ensure that the user encountering the error has the necessary authorizations to access and modify the relevant configuration settings.
      • If needed, consult with your SAP security team to review and adjust user roles and permissions.
    4. Consult Documentation:

      • Refer to SAP documentation or help files related to the Insurance Management module for additional guidance on configuring loss types and faults.
    5. Contact SAP Support:

      • If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to help diagnose the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL1 (for loss type management) and SPRO (for customizing).
    • SAP Notes: Check for any SAP Notes related to the ICLCUST008 error message, as they may provide specific fixes or patches.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify and resolve the cause of the ICLCUST008 error message in your SAP system.

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