How To Fix ICLCUST009 - Subclaim type &1: Enter a claim complexity

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 009

• Message text: Subclaim type &1: Enter a claim complexity

What causes this issue?

There is no point in making an entry in the table of permitted subclaim
complexities if you do not state a subclaim complexity.

System Response

The entry is ignored.

How to fix this error?

Delete the entry.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST009 - Subclaim type &1: Enter a claim complexity ?

  The SAP error message ICLCUST009 indicates that a claim complexity must be specified for a subclaim type in the system. This error typically arises in the context of claims management, particularly when dealing with insurance or financial claims processing.
  Cause:
  The error occurs when:
  
  A subclaim type is being processed, but the required claim complexity field is not filled in.
  The configuration for the subclaim type does not have an associated claim complexity defined.
  The user is trying to save or process a claim without providing all the necessary information.
  
  Solution:
  To resolve the ICLCUST009 error, you can take the following steps:
  
  
  Check Subclaim Type Configuration:
  
  Navigate to the configuration settings for the subclaim type in the SAP system.
  Ensure that the claim complexity is defined for the specific subclaim type you are working with.
  
  
  
  Enter Claim Complexity:
  
  When creating or editing a subclaim, make sure to enter the required claim complexity in the appropriate field.
  If you are unsure what values are acceptable, consult your organization's documentation or the configuration settings.
  
  
  
  Review User Input:
  
  Double-check the data entry for any typos or omissions that might have led to the error.
  Ensure that all mandatory fields are filled out correctly.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or user manuals related to claims management for guidance on the specific fields and their requirements.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and input, consider reaching out to your SAP support team or a consultant who specializes in SAP claims management for further assistance.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: Look for SAP Notes related to claims management and error messages for additional troubleshooting steps or updates.
  Training and User Guides: Ensure that users involved in claims processing are trained on the necessary fields and processes to avoid similar errors in the future.
  System Configuration: Regularly review and update system configurations to align with business processes and requirements.
  
  By following these steps, you should be able to resolve the ICLCUST009 error and ensure that claims are processed correctly in the SAP system.