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How To Fix ICLCUST011 - Subclaim type &1: Claim complexity &2 has not been defined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICLCUST - Checking Customizing Tables

  • Message number: 011

  • Message text: Subclaim type &1: Claim complexity &2 has not been defined

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  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    How to fix this error?

    Delete the entry, or create complexity &V2&.
    INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICLCUST011 - Subclaim type &1: Claim complexity &2 has not been defined ?

    The SAP error message ICLCUST011 indicates that there is an issue with the configuration of subclaim types and claim complexities in the SAP system, specifically within the context of the Insurance Claims Management module. This error typically arises when a subclaim type is being processed, but the corresponding claim complexity has not been defined in the system.

    Cause:

    1. Missing Configuration: The claim complexity for the specified subclaim type has not been set up in the system. This could be due to incomplete configuration during the implementation of the Insurance Claims Management module.
    2. Incorrect Data Entry: There may be a typo or incorrect entry in the subclaim type or claim complexity fields.
    3. Changes in Configuration: If there have been recent changes to the configuration settings, it is possible that the necessary relationships between subclaim types and claim complexities were not properly maintained.

    Solution:

    1. Define Claim Complexity:

      • Navigate to the configuration settings for the Insurance Claims Management module in SAP.
      • Go to the relevant section where claim complexities are defined (usually found under Customizing for Insurance).
      • Ensure that the claim complexity corresponding to the subclaim type in question is defined and properly configured.
    2. Check Subclaim Type Configuration:

      • Verify that the subclaim type is correctly set up and that it is linked to the appropriate claim complexity.
      • If necessary, create or modify the subclaim type to ensure it references a valid claim complexity.
    3. Data Validation:

      • Review the data entry for the subclaim type and claim complexity to ensure there are no errors or inconsistencies.
      • Correct any discrepancies found during the review.
    4. Consult Documentation:

      • Refer to SAP documentation or implementation guides for detailed steps on configuring claim complexities and subclaim types.
    5. Testing:

      • After making the necessary changes, perform tests to ensure that the error no longer occurs and that the claims processing works as expected.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for navigating to the configuration settings, such as SPRO (SAP Project Reference Object).
    • SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
    • User Roles: Ensure that you have the appropriate permissions to make changes to the configuration settings in the SAP system.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Insurance Claims Management for further assistance.

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