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Message type: E = Error
Message class: ICLCUST - Checking Customizing Tables
Message number: 011
Message text: Subclaim type &1: Claim complexity &2 has not been defined
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Delete the entry, or create complexity &V2&.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX
Error message extract from SAP system. Copyright SAP SE.
ICLCUST011
- Subclaim type &1: Claim complexity &2 has not been defined ?The SAP error message ICLCUST011 indicates that there is an issue with the configuration of subclaim types and claim complexities in the SAP system, specifically within the context of the Insurance Claims Management module. This error typically arises when a subclaim type is being processed, but the corresponding claim complexity has not been defined in the system.
Cause:
- Missing Configuration: The claim complexity for the specified subclaim type has not been set up in the system. This could be due to incomplete configuration during the implementation of the Insurance Claims Management module.
- Incorrect Data Entry: There may be a typo or incorrect entry in the subclaim type or claim complexity fields.
- Changes in Configuration: If there have been recent changes to the configuration settings, it is possible that the necessary relationships between subclaim types and claim complexities were not properly maintained.
Solution:
Define Claim Complexity:
- Navigate to the configuration settings for the Insurance Claims Management module in SAP.
- Go to the relevant section where claim complexities are defined (usually found under Customizing for Insurance).
- Ensure that the claim complexity corresponding to the subclaim type in question is defined and properly configured.
Check Subclaim Type Configuration:
- Verify that the subclaim type is correctly set up and that it is linked to the appropriate claim complexity.
- If necessary, create or modify the subclaim type to ensure it references a valid claim complexity.
Data Validation:
- Review the data entry for the subclaim type and claim complexity to ensure there are no errors or inconsistencies.
- Correct any discrepancies found during the review.
Consult Documentation:
- Refer to SAP documentation or implementation guides for detailed steps on configuring claim complexities and subclaim types.
Testing:
- After making the necessary changes, perform tests to ensure that the error no longer occurs and that the claims processing works as expected.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Insurance Claims Management for further assistance.
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