How To Fix ICLCUST012 - Subclaim type &1: No name exists for claim complexity &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 012

• Message text: Subclaim type &1: No name exists for claim complexity &2

What causes this issue?

There is no name for the claim complexity in your logon language.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Create a name for complexity &V2& in customizing.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST012 - Subclaim type &1: No name exists for claim complexity &2 ?

  The SAP error message ICLCUST012 indicates that there is a missing name for a specific claim complexity associated with a subclaim type in the Insurance Claims Management module. This error typically arises when the system is trying to process a claim or subclaim, but it cannot find the necessary configuration or naming for the specified claim complexity.
  Cause:
  
  Missing Configuration: The claim complexity for the specified subclaim type has not been defined in the system.
  Incorrect Customization: There may be an issue with the customization settings in the Insurance Claims Management module, where the mapping between subclaim types and claim complexities is not properly set up.
  Data Entry Error: There could be a typo or incorrect entry in the configuration settings that leads to the system being unable to find the name for the claim complexity.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the Insurance Claims Management module.
  Verify that the claim complexity for the specified subclaim type is defined correctly.
  Ensure that all necessary fields are filled out, including the name for the claim complexity.
  
  
  
  Define Missing Names:
  
  If the claim complexity is missing, you will need to create a new entry for it. This can usually be done in the customizing settings (transaction SPRO) under the relevant section for claim management.
  Make sure to provide a valid name and description for the claim complexity.
  
  
  
  Review Customization Settings:
  
  Check if there are any inconsistencies in the customization settings that might be causing the issue.
  Ensure that the mapping between subclaim types and claim complexities is correctly established.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring claim complexities and subclaim types.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the customizing settings) or other relevant transaction codes specific to Insurance Claims Management.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  User Roles: Ensure that you have the appropriate permissions to make changes to the configuration settings in the SAP system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Insurance Claims Management for further assistance.