How To Fix ICL2854 - Claim &2: Ben.type &1 not possible in payment; compensability subclm = No

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 854

• Message text: Claim &2: Ben.type &1 not possible in payment; compensability subclm = No

What causes this issue?

In claim &v2& you cannot create benefit type &v1& in the payment,
because the compensability of the subclaim is set to <ZK>No</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2854 - Claim &2: Ben.type &1 not possible in payment; compensability subclm = No ?

  The SAP error message ICL2854 indicates that there is an issue with processing a claim in the SAP Claims Management module. Specifically, the message states that a certain benefit type (indicated by &1) is not possible for payment because the compensability subclaim is marked as "No." This typically means that the claim is not eligible for the specified benefit type due to the compensability status.
  Cause:
  
  Compensability Status: The claim has been marked as not compensable, which means that the insurance or claims management system does not recognize it as eligible for payment.
  Benefit Type Configuration: The benefit type being referenced may not be configured correctly in the system or may not be applicable to the specific claim.
  Claim Status: The overall status of the claim may not allow for the processing of certain benefit types.
  Data Entry Errors: There may be incorrect or incomplete data entered in the claim that affects its eligibility for payment.
  
  Solution:
  
  Review Compensability: Check the compensability status of the claim. If the claim should be compensable, ensure that the appropriate settings are in place to reflect this.
  Verify Benefit Type: Confirm that the benefit type being referenced is valid for the claim and is configured correctly in the system. You may need to consult with your SAP administrator or claims management team to ensure that the benefit type is set up properly.
  Check Claim Details: Review the details of the claim to ensure that all necessary information is complete and accurate. Look for any discrepancies that might affect the claim's eligibility.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling claims and benefit types to ensure compliance with the necessary procedures.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance on handling claims and benefit types.
  Training: Ensure that users involved in claims processing are adequately trained on the system and understand how to manage compensability and benefit types.
  System Configuration: Regularly review and update system configurations related to claims management to ensure they align with business rules and regulatory requirements.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.