How To Fix ICL2852 - Insured object &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 852

• Message text: Insured object &1 does not exist

What causes this issue?

You tried to create a subclaim without a valid insured object.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Navigate to the subclaim overview.
Select a valid insured object.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2852 - Insured object &1 does not exist ?

  The SAP error message ICL2852, which states "Insured object &1 does not exist," typically occurs in the context of the SAP Insurance Claims Management module. This error indicates that the system is unable to find the specified insured object (e.g., a policy, contract, or asset) in the database.
  Cause:
  
  Incorrect Object Reference: The insured object ID provided in the transaction may be incorrect or misspelled.
  Object Not Created: The insured object may not have been created or may have been deleted from the system.
  Authorization Issues: The user may not have the necessary permissions to view or access the insured object.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to the object not being recognized.
  Configuration Issues: There may be configuration problems in the system that prevent the insured object from being recognized.
  
  Solution:
  
  Verify Object ID: Check the insured object ID for accuracy. Ensure that it is correctly entered and corresponds to an existing object in the system.
  Check Object Existence: Use transaction codes like SE16 or SE11 to query the relevant database tables (e.g., ICL_OBJECT) to confirm whether the insured object exists.
  Review User Authorizations: Ensure that the user has the necessary authorizations to access the insured object. This may involve checking roles and permissions in the user profile.
  Consult with IT Support: If the object should exist but is not found, consult with your IT support team to investigate potential data synchronization issues or configuration problems.
  Recreate the Object: If the object has been deleted or never created, you may need to recreate it in the system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01 (Create Insured Object), ICL02 (Change Insured Object), and ICL03 (Display Insured Object).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the SAP documentation for the Insurance Claims Management module for additional context on how insured objects are managed and any prerequisites for their creation.
  
  If the issue persists after following these steps, it may be beneficial to escalate the matter to SAP support for further assistance.