How To Fix ICL2850 - Picture &1 deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 850

• Message text: Picture &1 deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2850 - Picture &1 deleted ?

  The SAP error message ICL2850, which states "Picture &1 deleted," typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that a specific picture or image associated with a document or record has been deleted or is no longer available in the system.
  Cause:
  
  Deletion of Picture: The most straightforward cause is that the picture (image) referenced by the system has been deleted from the database or file system.
  Incorrect Reference: The system may be trying to access a picture that was never uploaded or was incorrectly referenced.
  Data Consistency Issues: There may be inconsistencies in the database where the metadata for the picture exists, but the actual file does not.
  
  Solution:
  
  Check for Existence: Verify if the picture (image) exists in the specified location. If it has been deleted, you may need to restore it from a backup if available.
  Re-upload the Picture: If the picture is missing, you can re-upload it to the system, ensuring that it is correctly linked to the relevant record.
  Database Consistency Check: Perform a consistency check on the database to ensure that all references to pictures are valid and that there are no orphaned records.
  Review Logs: Check the application logs for any additional error messages or warnings that might provide more context about why the picture was deleted or not found.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific module you are working with for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  System Configuration: Ensure that the system configuration related to document management and image handling is correctly set up.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.