How To Fix ICL2813 - It is not possible to process claim numbers that only comprise characters

ICL2813 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 813

• Message text: It is not possible to process claim numbers that only comprise characters

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2813 - It is not possible to process claim numbers that only comprise characters ?

  The SAP error message ICL2813 indicates that there is an issue with processing claim numbers that consist solely of characters. This typically occurs in the context of insurance claims processing within the SAP system, particularly in the SAP Claims Management module.
  
  Cause:
  The error arises when the system encounters claim numbers that do not meet the expected format. Specifically, claim numbers should typically include numeric values or a combination of alphanumeric characters. If a claim number is composed entirely of alphabetic characters, the system cannot process it, leading to this error message.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Claim Number Format: Verify the format of the claim numbers you are trying to process. Ensure that they contain numeric characters or are in the correct alphanumeric format as required by your organization's configuration.
  
  
  Data Correction: If you find that the claim numbers are incorrectly formatted, you will need to correct them.