How To Fix ICL2811 - No address exists for the claimant; choose a new one

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 811

• Message text: No address exists for the claimant; choose a new one

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2811 - No address exists for the claimant; choose a new one ?

  The SAP error message ICL2811 ("No address exists for the claimant; choose a new one") typically occurs in the context of the SAP Claims Management module. This error indicates that the system cannot find an address associated with the claimant in the database. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Address Data: The claimant's master data may not have an address recorded in the system.
  Incorrect Claimant Selection: The claimant selected may not be the correct one, or the claimant may not be set up properly in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing address information.
  Inactive or Deleted Records: The claimant's record may have been marked as inactive or deleted, which can lead to the absence of an address.
  
  Solution:
  
  
  Check Claimant Master Data:
  
  Navigate to the claimant's master data in the SAP system.
  Ensure that the address information is correctly entered and saved.
  If the claimant is a customer or vendor, check their respective master records for address details.
  
  
  
  Select a Different Claimant:
  
  If the current claimant does not have an address, consider selecting a different claimant who has complete address information.
  
  
  
  Data Maintenance:
  
  If you have the necessary permissions, you can add or update the address for the claimant directly in the master data.
  Ensure that all required fields for the address are filled out correctly.
  
  
  
  Consult with IT or SAP Support:
  
  If you are unable to resolve the issue, consult with your IT department or SAP support team. They can help investigate any underlying data issues or system configurations that may be causing the error.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the Claims Management module to ensure that address data is being handled correctly.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing master data.
  Documentation: Refer to SAP Help documentation for Claims Management for detailed information on managing claimants and their addresses.
  User Roles and Permissions: Ensure that you have the appropriate roles and permissions to view and edit claimant data.
  
  By following these steps, you should be able to address the ICL2811 error and ensure that the claimant's address information is correctly maintained in the SAP system.