How To Fix ICL_SR021 - Enter a reason for closing subrogation/recovery

ICL_SR021 - Overview

• Message type: E = Error

• Message class: ICL_SR - FS-CM: Subrogation/Recovery

• Message number: 021

• Message text: Enter a reason for closing subrogation/recovery

Self-Explanatory Message

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ICL_SR021 - Details

• The SAP error message ICL_SR021, which states "Enter a reason for closing subrogation/recovery," typically occurs in the context of the SAP Claims Management module, particularly when dealing with subrogation and recovery processes. This error indicates that a user is attempting to close a subrogation or recovery case without providing a necessary reason for the closure.
  
  Cause:
  The error is triggered when:
  
  A user tries to close a subrogation or recovery case in the system.
  The required field for entering a reason for the closure is left blank.
  
  
  Solution:
  To resolve this error, follow these steps:
  
  Locate the Subrogation/Recovery Case: Navigate to the specific subrogation or recovery case that you are trying to close.
  Find the Closure Reason Field: Look for the field that requires a reason for closing the case. This is usually labeled as "Closure Reason" or something similar.
  Enter a Valid Reason: Input a valid reason for closing the case. This could be a predefined reason from