How To Fix ICL_SR019 - No change possible; subrogation/recovery &1 already closed

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SR - FS-CM: Subrogation/Recovery

• Message number: 019

• Message text: No change possible; subrogation/recovery &1 already closed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SR019 - No change possible; subrogation/recovery &1 already closed ?

  The SAP error message ICL_SR019 indicates that a subrogation or recovery case has already been closed, and therefore, no changes can be made to it. This error typically occurs in the context of insurance claims processing within the SAP system, particularly in the Insurance Claims Management module.
  Cause:
  The error arises when a user attempts to modify or update a subrogation or recovery case that has already been marked as closed. This could happen due to:
  
  Attempting to change details of a closed case.
  Trying to reopen a case that is not allowed to be reopened based on business rules.
  System settings or configurations that prevent changes to closed cases.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Verify Case Status: Check the status of the subrogation or recovery case in question. If it is indeed closed, you will not be able to make changes.
  
  
  Review Business Processes: Understand the business rules regarding closed cases. If changes are necessary, consult with your business process owner or SAP functional consultant to determine if there are exceptions or specific procedures for handling closed cases.
  
  
  Reopen Case (if applicable): If your business process allows for reopening closed cases, you may need to follow specific steps to do so. This could involve:
  
  Using a specific transaction code or function in SAP to reopen the case.
  Ensuring that all necessary approvals are obtained.
  
  
  
  Create a New Case: If reopening the case is not an option, consider creating a new subrogation or recovery case to address the changes or updates needed.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions related to your version of SAP and the Insurance Claims Management module.
  
  
  Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing subrogation and recovery cases (e.g., ICLM, ICLD).
  User Roles and Permissions: Ensure that you have the appropriate permissions to make changes to claims and understand the role of user authorizations in the process.
  Training and Documentation: Review any training materials or documentation provided by your organization regarding the handling of claims and subrogation processes.
  
  By following these steps, you should be able to address the error message and understand the implications of working with closed subrogation and recovery cases in SAP.