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Message type: E = Error
Message class: ICL_SR - FS-CM: Subrogation/Recovery
Message number: 020
Message text: Subclaim &1: Change to "Subrogation/Recovery Potential Exists"?
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The SAP error message ICL_SR020 indicates that there is a change in the status of a subclaim, specifically that the system has detected that "Subrogation/Recovery Potential Exists." This typically occurs in the context of insurance claims processing within the SAP system, particularly in the Insurance Claims Management (ICM) module.
Cause: The error message is triggered when: A subclaim is being processed, and the system identifies that there is potential for recovery or subrogation related to that claim. The status of the subclaim is being changed, but the system requires that the subrogation/recovery potential be acknowledged or updated accordingly.
Solution: To resolve this error, you can take the following steps: Review the Subclaim Details: Check the details of the subclaim to understand why the system is indicating that there is a recovery potential. This may involve reviewing the claim history, associated documents, and any related claims. Update the Subrogation/Recovery Information: Navigate to the subclaim in the SAP system. Ensure that the
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