How To Fix ICL_SERVICES002 - Error while reading insured person

ICL_SERVICES002 - Overview

• Message type: E = Error

• Message class: ICL_SERVICES - Message Class for Services

• Message number: 002

• Message text: Error while reading insured person

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ICL_SERVICES002 - Details

• The SAP error message ICL_SERVICES002 typically indicates that there is an issue when the system attempts to read information related to an insured person in the context of insurance claims processing. This error can arise due to various reasons, including data inconsistencies, missing information, or configuration issues.
  Possible Causes:
  
  Missing or Incomplete Data: The insured person's data may be incomplete or missing in the system. This could include missing personal details, policy information, or other relevant data.
  Data Inconsistencies: There may be inconsistencies in the data stored in the database, such as incorrect relationships between insured persons and their policies.
  Authorization Issues: The user may not have the necessary authorizations to access the insured person's data.
  
  Configuration Issues: There may be configuration problems in the insurance module that prevent the system from retrieving the required data.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  
  Solutions:
  
  Check Data Completeness: Verify