How To Fix ICL_SC034 - Item &1 in catalog &2 (variant &3) is locked

ICL_SC034 - Overview

• Message type: E = Error

• Message class: ICL_SC - FS-CM: Messages for Benefits/Services/Fees Catalogs

• Message number: 034

• Message text: Item &1 in catalog &2 (variant &3) is locked

What causes this issue?

In benefits catalog '&V2&', variant '&V3&', item '&V1&', an
<DS:DE.ICL_SERVCAT_POS_SELECTABLE>entry lock</> has been set. For this
reason, this catalog item cannot be used any longer.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose a catalog item that is not locked or reset the lock indicator in
the catalog.

Procedure for System Administrators

The lock indicator in the catalog is in table ICLSERVCAT, field
SCPOS_XSEL.

Error message extract from SAP system. Copyright SAP SE.

ICL_SC034 - Details

• The SAP error message ICL_SC034 indicates that a specific item in a catalog is locked. This can occur in various scenarios, particularly when dealing with the SAP Insurance and Financial Services (IFS) module, where items in a catalog may be locked for various reasons, such as being in use, undergoing changes, or due to user permissions.
  
  Cause:
  
  Item in Use: The item may be currently being processed or edited by another user or transaction.
  User Lock: The item could be locked due to a user session that has not been properly closed or terminated.
  Authorization Issues: The user may not have the necessary permissions to access or modify the item.
  System Lock: The system may have placed a lock on the item due to a transaction that is still in progress or has encountered an error.
  
  
  Solution:
  
  Check for Active Sessions: Verify if another user is currently editing the item. If so, wait for them to complete