How To Fix ICL_SC034 - Item &1 in catalog &2 (variant &3) is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SC - FS-CM: Messages for Benefits/Services/Fees Catalogs

• Message number: 034

• Message text: Item &1 in catalog &2 (variant &3) is locked

What causes this issue?

In benefits catalog '&V2&', variant '&V3&', item '&V1&', an
<DS:DE.ICL_SERVCAT_POS_SELECTABLE>entry lock</> has been set. For this
reason, this catalog item cannot be used any longer.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose a catalog item that is not locked or reset the lock indicator in
the catalog.

Procedure for System Administrators

The lock indicator in the catalog is in table ICLSERVCAT, field
SCPOS_XSEL.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SC034 - Item &1 in catalog &2 (variant &3) is locked ?

  The SAP error message ICL_SC034 indicates that a specific item in a catalog is locked. This can occur in various scenarios, particularly when dealing with the SAP Insurance and Financial Services (IFS) module, where items in a catalog may be locked for various reasons, such as being in use, undergoing changes, or due to user permissions.
  Cause:
  
  Item in Use: The item may be currently being processed or edited by another user or transaction.
  User Lock: The item could be locked due to a user session that has not been properly closed or terminated.
  Authorization Issues: The user may not have the necessary permissions to access or modify the item.
  System Lock: The system may have placed a lock on the item due to a transaction that is still in progress or has encountered an error.
  
  Solution:
  
  Check for Active Sessions: Verify if another user is currently editing the item. If so, wait for them to complete their transaction.
  Release Locks: If you suspect that a lock is lingering due to a previous session, you can use transaction code SM12 to check for and release any locks associated with the item.
  Review User Permissions: Ensure that the user has the appropriate authorizations to access and modify the item. This may involve checking roles and profiles in transaction PFCG.
  System Restart: In some cases, a system restart may be necessary to clear any persistent locks that are not being released.
  Contact Support: If the issue persists, it may be necessary to contact your SAP support team or consult SAP Notes for further troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and delete locks), SU53 (to check authorization issues), and SE11 (to view data dictionary objects).
  SAP Notes: Search for specific SAP Notes related to the ICL_SC034 error for any patches or updates that may address the issue.
  Documentation: Review the SAP documentation for the specific module you are working with to understand how catalog items are managed and locked.
  
  By following these steps, you should be able to identify the cause of the lock and take appropriate action to resolve the issue.