How To Fix ICL_SC032 - Error; reading of MDC catalog texts canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SC - FS-CM: Messages for Benefits/Services/Fees Catalogs

• Message number: 032

• Message text: Error; reading of MDC catalog texts canceled

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SC032 - Error; reading of MDC catalog texts canceled ?

  The SAP error message ICL_SC032, which states "Error; reading of MDC catalog texts canceled," typically occurs in the context of the SAP Insurance solution, particularly when dealing with the Master Data Catalog (MDC). This error can arise due to various reasons, including issues with data consistency, configuration problems, or system performance issues.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the MDC data that prevent the system from reading the catalog texts correctly.
  Configuration Issues: Incorrect configuration settings in the MDC or related components can lead to this error.
  Performance Issues: If the system is under heavy load or if there are performance bottlenecks, it may fail to read the necessary data in a timely manner.
  Authorization Issues: Lack of proper authorizations for the user trying to access the MDC catalog can also lead to this error.
  Missing or Corrupted Data: If the catalog texts are missing or corrupted, the system will not be able to read them.
  
  Solutions:
  
  Check Data Consistency: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the consistency of the MDC data. Look for any inconsistencies or missing entries.
  Review Configuration: Ensure that the configuration settings for the MDC are correct. This may involve checking the customizing settings in the relevant IMG (Implementation Guide) sections.
  Performance Monitoring: Monitor system performance using transaction codes like ST22 (Dump Analysis) or SM21 (System Log) to identify any performance issues that may be affecting data retrieval.
  Authorization Check: Verify that the user has the necessary authorizations to access the MDC catalog. This can be done through transaction SU53 (Authorization Check) after the error occurs.
  Data Repair: If you find missing or corrupted data, you may need to repair or reload the data. This could involve re-importing catalog texts or correcting entries in the database.
  System Restart: In some cases, a system restart or a refresh of the application server may resolve temporary issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or workarounds for known issues.
  Documentation: Review the official SAP documentation for the Insurance module and MDC to ensure that all configurations are set up correctly.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.