How To Fix ICL_SC035 - Benefits/services catalog &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SC - FS-CM: Messages for Benefits/Services/Fees Catalogs

• Message number: 035

• Message text: Benefits/services catalog &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SC035 - Benefits/services catalog &1 does not exist ?

  The SAP error message "ICL_SC035 Benefits/services catalog &1 does not exist" typically occurs in the context of the SAP Claims Management module, particularly when dealing with benefits or services catalogs. This error indicates that the system is unable to find the specified benefits/services catalog, which is essential for processing claims or benefits.
  Cause:
  
  Catalog Not Created: The specified benefits/services catalog has not been created in the system.
  Incorrect Catalog ID: The catalog ID provided in the transaction or configuration is incorrect or misspelled.
  Catalog Deactivation: The catalog may exist but has been deactivated or marked for deletion.
  Authorization Issues: The user may not have the necessary authorizations to access the catalog.
  Configuration Issues: There may be issues in the configuration settings related to the benefits/services catalog.
  
  Solution:
  
  
  Verify Catalog Existence:
  
  Check if the benefits/services catalog with the specified ID exists in the system. You can do this by navigating to the relevant transaction or configuration area where catalogs are managed.
  
  
  
  Create Catalog:
  
  If the catalog does not exist, you will need to create it. This can typically be done through the configuration settings in the SAP system (e.g., using transaction codes like SPRO).
  
  
  
  Check Catalog ID:
  
  Ensure that the catalog ID you are using is correct. Double-check for any typos or incorrect entries.
  
  
  
  Activate Catalog:
  
  If the catalog exists but is inactive, you may need to activate it. This can usually be done in the same area where you manage catalogs.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the benefits/services catalog. You may need to consult with your SAP security team to verify and adjust user roles if necessary.
  
  
  
  Review Configuration:
  
  If the issue persists, review the configuration settings related to the benefits/services catalog to ensure everything is set up correctly.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), ICL1 (for claims management), or others that may be specific to your organization's setup.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for Claims Management and Benefits/Services Catalogs for detailed guidance on setup and configuration.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP Claims Management.