How To Fix ICL_POLICY_AGT012 - Select all relevant subclaims

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_POLICY_AGT - Message Class for Policy Agent

• Message number: 012

• Message text: Select all relevant subclaims

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_POLICY_AGT012 - Select all relevant subclaims ?

  The SAP error message ICL_POLICY_AGT012, which states "Select all relevant subclaims," typically occurs in the context of the SAP Claims Management module. This error indicates that the system expects the user to select all relevant subclaims associated with a particular claim before proceeding with a specific action, such as processing or approving the claim.
  Cause:
  The error is usually triggered when:
  
  Incomplete Selection: The user has not selected all the necessary subclaims that are linked to the main claim.
  Configuration Issues: There may be configuration settings in the SAP system that require all subclaims to be selected for certain operations.
  User Permissions: The user may not have the necessary permissions to view or select all relevant subclaims.
  
  Solution:
  To resolve the ICL_POLICY_AGT012 error, you can take the following steps:
  
  
  Review Subclaims: Check the main claim and ensure that all relevant subclaims are displayed. You may need to navigate to the subclaims section of the claim to see if any are unselected.
  
  
  Select All Subclaims: If there are multiple subclaims, make sure to select all of them before proceeding with the action that triggered the error.
  
  
  Check Configuration: If you have access to the configuration settings, verify that the settings for claim processing do not require any additional selections or conditions that are not being met.
  
  
  User Permissions: Ensure that your user role has the necessary permissions to view and select all subclaims. If not, contact your SAP administrator to adjust your permissions.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to Claims Management for any specific instructions or guidelines regarding subclaims.
  
  
  Contact Support: If the issue persists after trying the above steps, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Training Materials: If available, review training materials or user guides related to the Claims Management module to better understand how to manage claims and subclaims.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the ICL_POLICY_AGT012 error and continue with your claim processing activities in SAP.