How To Fix ICL_POLICY_AGT011 - No relevant subclaims determined or selected

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_POLICY_AGT - Message Class for Policy Agent

• Message number: 011

• Message text: No relevant subclaims determined or selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_POLICY_AGT011 - No relevant subclaims determined or selected ?

  The SAP error message ICL_POLICY_AGT011 indicates that no relevant subclaims have been determined or selected for processing in the context of insurance claims management. This error typically arises in the SAP Claims Management module when the system is unable to find any subclaims that meet the criteria for the operation you are trying to perform.
  Causes:
  
  No Subclaims Created: There may be no subclaims associated with the main claim you are working on.
  Selection Criteria: The selection criteria used to filter subclaims may be too restrictive, resulting in no subclaims being found.
  Data Inconsistencies: There may be inconsistencies or missing data in the claim or subclaim records.
  Status of Subclaims: The subclaims may be in a status that does not allow them to be processed (e.g., closed or rejected).
  Authorization Issues: The user may not have the necessary authorizations to view or process the subclaims.
  
  Solutions:
  
  Check Subclaims: Verify that subclaims exist for the main claim. You can do this by navigating to the relevant claim in the SAP system and checking the associated subclaims.
  Review Selection Criteria: If you are using specific criteria to filter subclaims, consider broadening the criteria to see if any subclaims can be selected.
  Data Validation: Ensure that all required fields in the claim and subclaim records are filled out correctly and that there are no inconsistencies.
  Check Status: Review the status of the subclaims to ensure they are in a state that allows processing. If they are closed or rejected, you may need to take appropriate actions to reopen or address them.
  User Authorizations: Confirm that you have the necessary permissions to access and process the subclaims. If not, contact your system administrator to obtain the required authorizations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for claims management, such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim).
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  Documentation: Review the SAP documentation for Claims Management to understand the configuration and processes involved in managing claims and subclaims.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP Claims Management for further assistance.