How To Fix ICL_POLICY004 - Company code must be stored in the policy snapshot for the claim

ICL_POLICY004 - Overview

• Message type: E = Error

• Message class: ICL_POLICY - Policy: Message Class

• Message number: 004

• Message text: Company code must be stored in the policy snapshot for the claim

What causes this issue?

Once you have set the <ZK>Override Product Data</> indicator in IMG
activity <ZK>Override Product Data</>, the policy snapshot for all
existing claims must contain a company code.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Execute conversion program RICL_CONVERT_COMPANY_CODE_MP.
The program determines the company code for the claim from the policy
product and transfers this to the policy snapshot.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_POLICY004 - Company code must be stored in the policy snapshot for the claim ?

  The SAP error message ICL_POLICY004 indicates that the company code must be stored in the policy snapshot for the claim. This error typically arises in the context of insurance claims processing within the SAP system, particularly in the Insurance Claims Management module.
  
  Cause:
  The error occurs when the system attempts to process a claim, but the necessary company code information is missing from the policy snapshot associated with that claim. The company code is essential for financial reporting and accounting purposes, as it defines the organizational unit within the SAP system that is responsible for the financial transactions related to the claim.
  
  Solution:
  To resolve the ICL_POLICY004 error, you can follow these steps:
  
  
  Check Policy Snapshot:
  
  Navigate to the policy snapshot related to the claim in question.
  Ensure that the company code is correctly entered and saved in the policy snapshot.
  
  
  
  Update Policy Information:
  
  If the company code is missing, you will need to update the policy information to