How To Fix ICL_POLICY005 - Transfer the claim number for determination of the company code

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_POLICY - Policy: Message Class

• Message number: 005

• Message text: Transfer the claim number for determination of the company code

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_POLICY005 - Transfer the claim number for determination of the company code ?

  The SAP error message ICL_POLICY005 typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims. This error indicates that the system requires a claim number to determine the appropriate company code for processing the claim.
  Cause:
  The error is usually triggered when:
  
  The claim number is not provided or is missing in the transaction.
  The claim number provided does not exist in the system or is not valid.
  There may be configuration issues in the system that prevent the claim number from being recognized.
  
  Solution:
  To resolve the ICL_POLICY005 error, you can take the following steps:
  
  
  Check Claim Number: Ensure that you are entering a valid claim number. Verify that the claim number exists in the system and is correctly entered.
  
  
  Input Claim Number: If the claim number is missing, make sure to input it in the relevant field before proceeding with the transaction.
  
  
  Review Configuration: If the claim number is valid but the error persists, check the configuration settings in the SAP system. Ensure that the claim management settings are correctly configured to link claim numbers to the appropriate company codes.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to Claims Management for any specific requirements or additional settings that may need to be adjusted.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP Claims Management, such as ICL1 (Create Claim) or ICL2 (Change Claim), to ensure you are using the correct processes.
  SAP Notes: Check for any SAP Notes related to ICL_POLICY005 for additional insights or patches that may address known issues.
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to access and process claims in the system.
  
  By following these steps, you should be able to address the ICL_POLICY005 error effectively.