How To Fix ICL_PAYMENT004 - The system was not able to create the payment number

ICL_PAYMENT004 - Overview

• Message type: E = Error

• Message class: ICL_PAYMENT - Message Class for Payments

• Message number: 004

• Message text: The system was not able to create the payment number

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_PAYMENT004 - The system was not able to create the payment number ?

  The SAP error message ICL_PAYMENT004 indicates that the system was unable to create a payment number. This error typically occurs in the context of the SAP Insurance module, particularly when dealing with payment processing in the context of claims or insurance payments.
  Possible Causes:
  
  
  Configuration Issues: The payment number range may not be properly configured in the system. This can happen if the number range is not defined or if it has been exhausted.
  Authorization Issues: The user may not have the necessary authorizations to create payment numbers.
  System Settings: There may be issues with the underlying system settings or parameters that govern payment processing.
  Technical Errors: There could be a technical issue, such as a database error or a problem with the application server.
  Missing Master Data: Required master data (like payment methods or payment types) may be missing or incorrectly configured.
  
  Solutions:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects) and check