How To Fix ICL_PAYMENT002 - The system was not able to create the payment header

ICL_PAYMENT002 - Overview

• Message type: E = Error

• Message class: ICL_PAYMENT - Message Class for Payments

• Message number: 002

• Message text: The system was not able to create the payment header

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_PAYMENT002 - The system was not able to create the payment header ?

  The SAP error message ICL_PAYMENT002 indicates that the system was unable to create the payment header during the payment processing in the Insurance Claims Management (ICM) module. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Missing Configuration: The payment method or payment configuration may not be set up correctly in the system.
  Data Inconsistencies: There may be inconsistencies or missing data in the claim or payment documents that prevent the creation of the payment header.
  Authorization Issues: The user may not have the necessary authorizations to create payment headers.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  Incorrect Payment Parameters: The parameters used for payment processing may be incorrect or incomplete.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the payment method is correctly configured in the system. This includes checking the payment types, payment terms, and any related settings in