How To Fix ICL_PAYMENT003 - The system was not able to create the payment item

ICL_PAYMENT003 - Overview

• Message type: E = Error

• Message class: ICL_PAYMENT - Message Class for Payments

• Message number: 003

• Message text: The system was not able to create the payment item

What causes this issue?

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System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_PAYMENT003 - The system was not able to create the payment item ?

  The SAP error message ICL_PAYMENT003 indicates that the system was unable to create a payment item. This error typically occurs in the context of the SAP Insurance module, particularly when dealing with claims and payments.
  Possible Causes:
  
  
  Missing Configuration: The payment item may not be configured correctly in the system. This could include missing payment methods or incorrect settings in the payment processing configuration.
  
  
  Data Issues: There may be issues with the data being processed, such as missing or incorrect information in the claim or payment request.
  
  
  Authorization Issues: The user may not have the necessary authorizations to create payment items.
  
  
  System Errors: There could be temporary system issues or bugs that are preventing the creation of payment items.
  
  
  Inconsistent Status: The claim or payment item may be in a status that does not allow for payment processing.
  
  
  Solutions:
  
  
  Check Configuration: Review the payment configuration settings in the SAP system. Ensure that all necessary payment methods and parameters