How To Fix ICL_PAYMENT005 - The system was not able to determine the subclaim

ICL_PAYMENT005 - Overview

• Message type: E = Error

• Message class: ICL_PAYMENT - Message Class for Payments

• Message number: 005

• Message text: The system was not able to determine the subclaim

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_PAYMENT005 - The system was not able to determine the subclaim ?

  The SAP error message ICL_PAYMENT005 indicates that the system was unable to determine the subclaim during a payment processing operation in the Insurance Claims Management (ICM) module. This error typically arises in scenarios where there are issues with the configuration or data related to claims and subclaims.
  Causes:
  
  Missing Subclaim Data: The subclaim may not be properly defined or may be missing in the system.
  Incorrect Configuration: The configuration settings for claims and subclaims may not be set up correctly in the system.
  Data Inconsistencies: There may be inconsistencies or errors in the data related to the claim or subclaim.
  Authorization Issues: The user may not have the necessary authorizations to access the subclaim data.
  Integration Issues: If the claims management system is integrated with other systems, there may be issues with data transfer or synchronization.
  
  Solutions:
  
  Check Subclaim Definition: Verify that the subclaim is correctly defined in the system. Ensure that all necessary data is present and