How To Fix ICL_H270 - There are no items for reimbursement

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 270

• Message text: There are no items for reimbursement

What causes this issue?

You wanted to transfer claim items to reimbursement, but there are no
open claim items.
Possible causes:
No claim items have been captured
The captured claim items have already been reimbursed or canceled
The reimbursability of the claim items is 0.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H270 - There are no items for reimbursement ?

  The SAP error message "ICL_H270 There are no items for reimbursement" typically occurs in the context of the SAP Claims Management module, particularly when dealing with reimbursement requests. This error indicates that the system could not find any items that are eligible for reimbursement in the current context.
  Causes:
  
  No Eligible Items: There may be no items in the claim that meet the criteria for reimbursement. This could be due to incorrect data entry or missing information.
  Incorrect Claim Status: The claim may not be in a status that allows for reimbursement processing. For example, it might be in a draft or pending state.
  Filters or Selection Criteria: The selection criteria used to retrieve items for reimbursement may be too restrictive, leading to no items being found.
  Configuration Issues: There may be configuration settings in the SAP system that are preventing items from being recognized as eligible for reimbursement.
  Data Entry Errors: Errors in the data entered for the claim, such as incorrect amounts or missing fields, can lead to this message.
  
  Solutions:
  
  Check Claim Items: Review the claim to ensure that there are items that should be eligible for reimbursement. Verify that all necessary information is correctly entered.
  Review Claim Status: Ensure that the claim is in the correct status for processing reimbursement. If it is not, you may need to change the status or complete any required steps.
  Adjust Filters: If you are using filters or selection criteria to view items, try adjusting them to be less restrictive to see if any items appear.
  Configuration Review: Consult with your SAP administrator or technical team to review the configuration settings related to claims and reimbursements to ensure they are set up correctly.
  Data Validation: Validate the data entered in the claim for any discrepancies or missing information that could affect reimbursement eligibility.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Claims Management for detailed information on how to manage claims and reimbursements.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.