How To Fix ICL_H268 - Internal error in determination of coll. invoice with next higher index

ICL_H268 - Overview

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 268

• Message text: Internal error in determination of coll. invoice with next higher index

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H268 - Internal error in determination of coll. invoice with next higher index ?

  The SAP error message ICL_H268 typically indicates an internal error related to the determination of a collective invoice with a higher index in the context of the SAP Convergent Charging or SAP Convergent Invoicing modules. This error can occur due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying logic in the system.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the invoices or billing documents that the system is trying to process.
  
  Configuration Issues: Incorrect configuration settings in the invoicing or billing modules can lead to this error.
  Missing or Incorrect Master Data: Required master data (like customer or contract information) may be missing or incorrectly set up.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using that lead to this error.
  Indexing Issues: Problems with the indexing of invoices or billing documents in the database can also