How To Fix ICL_H272 - Internal error in creation of payment header from generated payt proposal

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 272

• Message text: Internal error in creation of payment header from generated payt proposal

What causes this issue?

An internal error occurred during creation of a payment from the
generated payment proposal.

System Response

This error message indicates what the return code is.

How to fix this error?

In the notes database, enter the return code of the error message to
find the reason for the error. The return code has the value &V1&.

Procedure for System Administrators

Create a customer message in the notes database and specify the return
code.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H272 - Internal error in creation of payment header from generated payt proposal ?

  The SAP error message ICL_H272 indicates an internal error that occurs during the creation of a payment header from a generated payment proposal. This error is typically related to issues in the configuration or data integrity within the SAP system, particularly in the context of the Insurance Claims Management (ICM) module.
  Possible Causes:
  
  Data Integrity Issues: There may be inconsistencies or missing data in the payment proposal or related master data (e.g., vendor, customer, or claim data).
  Configuration Errors: Incorrect configuration settings in the payment processing or claims management modules can lead to this error.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using that could trigger this error.
  Authorization Issues: Lack of proper authorizations for the user trying to execute the payment proposal can also lead to errors.
  Custom Code: If there are custom enhancements or modifications in the payment processing logic, they might be causing the error.
  
  Solutions:
  
  
  Check Data Integrity:
  
  Review the payment proposal and ensure that all required fields are filled out correctly.
  Verify that all related master data (e.g., vendor, customer) is complete and accurate.
  
  
  
  Review Configuration:
  
  Check the configuration settings for payment processing in the SAP system. Ensure that all necessary settings are correctly defined.
  Consult with your SAP Basis or functional consultant to review the configuration related to the ICM module.
  
  
  
  Check for System Notes:
  
  Look for any SAP Notes or patches that might address this specific error. You can search the SAP Support Portal for relevant notes.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program flow to identify where the error occurs. This may require the assistance of an ABAP developer.
  
  
  
  User Authorizations:
  
  Ensure that the user executing the payment proposal has the necessary authorizations to perform the action.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, steps to reproduce the error, and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and ICL (Insurance Claims) to navigate through the payment proposal process.
  SAP Documentation: Review the official SAP documentation for the ICM module and payment processing for additional insights and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the ICL_H272 error and implement a suitable solution.