How To Fix ICL_H090 - Error when copying diagnoses of a claim item

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 090

• Message text: Error when copying diagnoses of a claim item

What causes this issue?

The system cannot copy the diagnoses of a claim item because not all
parameters of the copying function module (ICL_DIAGITEM_COPY) are
filled.

System Response

The system cancels the copying process.

How to fix this error?

Try to reproduce the error.
Forward this information to your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H090 - Error when copying diagnoses of a claim item ?

  The SAP error message ICL_H090, which indicates an error when copying diagnoses of a claim item, typically arises in the context of the SAP Claims Management module. This error can occur due to various reasons, including data inconsistencies, missing information, or configuration issues.
  Possible Causes:
  
  Missing or Incomplete Data: The claim item may not have all the required diagnosis information, leading to an error when attempting to copy it.
  Data Inconsistencies: There may be inconsistencies in the data related to the claim or diagnosis codes that prevent the system from processing the information correctly.
  Configuration Issues: Incorrect configuration settings in the SAP system related to claims management or diagnosis handling can lead to this error.
  Authorization Issues: The user may not have the necessary permissions to access or modify the diagnosis information.
  
  Solutions:
  
  Check Data Completeness: Ensure that all required fields for the claim item and associated diagnoses are filled out correctly. Verify that the diagnosis codes are valid and properly formatted.
  Review Configuration Settings: Check the configuration settings in the SAP system related to claims management and diagnosis handling. Ensure that they are set up correctly according to business requirements.
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the claim data. This may involve checking for orphaned records or invalid references.
  User Authorization: Verify that the user encountering the error has the necessary authorizations to perform the action. If not, adjust the user roles and permissions accordingly.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues or updates that can resolve the problem.
  Debugging: If you have access to technical resources, consider debugging the process to identify the exact point of failure and gather more detailed information about the error.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Claims Management for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue persists and cannot be resolved internally, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the root cause of the ICL_H090 error and implement an appropriate solution.