How To Fix ICL_H099 - It is not possible to call the hospital selection

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 099

• Message text: It is not possible to call the hospital selection

What causes this issue?

You tried to call a hospital selection, but this is not possible,
because there is no active implementation of the Business Add-In (BAdI)
BADI_ICL_CLINIC_SEL (Hospital Selection for Request for
Rehabilitation/Hospital).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In IMG activity <ZK>BAdI: Hospital Selection for Request for
Rehabilitation/Hospital</>, create an active implementation of the BAdI
BADI_ICL_CLINIC_SEL.

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H099 - It is not possible to call the hospital selection ?

  The SAP error message ICL_H099, which states "It is not possible to call the hospital selection," typically occurs in the context of the SAP IS-H (Industry Solution for Healthcare) module. This error can arise due to various reasons related to configuration, data issues, or system settings. Here are some potential causes, solutions, and related information:
  Causes:
  
  Missing Configuration: The hospital selection functionality may not be properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the hospital selection feature.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data related to hospitals or healthcare providers.
  System Settings: The system settings or parameters may not be correctly set up to allow for hospital selection.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the hospital selection feature is correctly configured in the SAP system. This may involve checking the relevant customizing settings in the SPRO transaction.
  Ensure that the necessary parameters for hospital selection are set up correctly.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the hospital selection functionality.
  Use transaction SU53 to analyze authorization issues after the error occurs.
  
  
  
  Validate Master Data:
  
  Ensure that all relevant master data for hospitals and healthcare providers is complete and accurate.
  Check for any missing entries or inconsistencies in the master data.
  
  
  
  System Settings:
  
  Review the system settings related to the healthcare module to ensure they are correctly configured.
  Consult with your SAP Basis team to check for any system-level issues.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the transaction code and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SU53 (Authorization Check), and SE80 (Object Navigator) for troubleshooting.
  Documentation: Review SAP documentation related to the IS-H module for more insights into hospital selection and related functionalities.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the ICL_H099 error and implement a suitable solution.