How To Fix ICL_H083 - No Allowed Diagnosis Catalog Available (Customizing Internal Case Type)

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 083

• Message text: No Allowed Diagnosis Catalog Available (Customizing Internal Case Type)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H083 - No Allowed Diagnosis Catalog Available (Customizing Internal Case Type) ?

  The SAP error message ICL_H083: No Allowed Diagnosis Catalog Available (Customizing Internal Case Type) typically occurs in the context of the SAP Claims Management module, particularly when dealing with internal case types and their associated diagnosis catalogs. This error indicates that the system cannot find a valid diagnosis catalog for the specified internal case type.
  Causes:
  
  Missing Configuration: The diagnosis catalog may not be configured for the specific internal case type in the system.
  Incorrect Customizing Settings: The customizing settings for the internal case type may not be properly set up, leading to the absence of a linked diagnosis catalog.
  Authorization Issues: The user may not have the necessary authorizations to access the diagnosis catalog.
  Data Inconsistencies: There may be inconsistencies or missing entries in the relevant tables that link internal case types to diagnosis catalogs.
  
  Solutions:
  
  
  Check Customizing Settings:
  
  Navigate to the customizing settings for the Claims Management module.
  Ensure that the internal case type in question is correctly linked to a valid diagnosis catalog.
  You can access the customizing settings via transaction code SPRO and follow the path: 
  SAP Customizing Implementation Guide > Claims Management > Define Internal Case Types
  
  
  
  
  Create or Assign a Diagnosis Catalog:
  
  If no diagnosis catalog is assigned, you may need to create one or assign an existing one to the internal case type.
  Ensure that the diagnosis catalog is active and contains the necessary entries.
  
  
  
  Check Authorizations:
  
  Verify that the user encountering the error has the appropriate authorizations to access the diagnosis catalog.
  You may need to consult with your SAP security team to ensure that the user roles are correctly configured.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the relevant tables to ensure that there are no missing or inconsistent entries.
  You can use transaction codes like SE11 to view the relevant database tables and check for any discrepancies.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the Claims Management module for any specific instructions or known issues regarding diagnosis catalogs.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if this is a known issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and ICL (Claims Management).
  SAP Notes: Search for SAP Notes related to the error message or the Claims Management module for any updates or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the error message ICL_H083 in your SAP system.