How To Fix ICL_CUST_PM036 - &1: No permitted claim item rejection reasons found for event &2

ICL_CUST_PM036 - Overview

• Message type: E = Error

• Message class: ICL_CUST_PM - Checks on Customizing (PM Integration)

• Message number: 036

• Message text: &1: No permitted claim item rejection reasons found for event &2

What causes this issue?

No permitted rejection reasons for claim items were found at timepoint
&v2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

If necessary, define the required rejection reasons in IMG activity
<ZK>Configure Permitted Subclaim Types</> under <ZK>Version -> Permitted
Subclaim Types -> Permitted Claim Item Rejection Reasons</>.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CUST_PM036 - &1: No permitted claim item rejection reasons found for event &2 ?

  The SAP error message ICL_CUST_PM036 indicates that there are no permitted claim item rejection reasons found for a specific event in the claims management module. This error typically arises when processing claims, particularly in the context of insurance or financial services.
  
  Cause:
  
  
  Missing Configuration: The most common cause of this error is that the rejection reasons for the specified event have not been configured in the system. This can happen if the necessary customization has not been completed or if the configuration has been inadvertently deleted or modified.
  
  
  Incorrect Event Type: The event type being processed may not be correctly linked to any rejection reasons, leading to this error.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary permissions to access the rejection reasons, which can also trigger this error.
  
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for claim item rejection reasons in the SAP system.
  Ensure that the rejection reasons are defined for the specific