How To Fix ICL_CRM002 - Valuation &1 for claim item &2 was not found on the database

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CRM - CM/CRM-Related Messages

• Message number: 002

• Message text: Valuation &1 for claim item &2 was not found on the database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CRM002 - Valuation &1 for claim item &2 was not found on the database ?

  The SAP error message ICL_CRM002 indicates that the system could not find a valuation for a specific claim item in the database. This error typically occurs in the context of claims management within the SAP system, particularly when dealing with insurance claims or similar processes.
  
  Cause:
  
  Missing Valuation Data: The valuation data for the specified claim item may not have been created or may have been deleted.
  Incorrect Configuration: There may be configuration issues in the claims management module that prevent the system from retrieving the necessary valuation data.
  Data Inconsistency: There could be inconsistencies in the database, such as missing entries or incorrect links between claim items and their valuations.
  Authorization Issues: The user may not have the necessary authorizations to access the valuation data.
  
  
  Solution:
  
  Check Valuation Data: Verify if the valuation data for the specified claim item exists in the database. You can do this by navigating to the relevant transaction or table where