How To Fix ICL_CRM000 - The benefit type does not have a valid value (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CRM - CM/CRM-Related Messages

• Message number: 000

• Message text: The benefit type does not have a valid value (&1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CRM000 - The benefit type does not have a valid value (&1) ?

  The SAP error message ICL_CRM000 indicates that there is an issue with the benefit type in the context of the SAP Claims Management (ICL) module. Specifically, the error message states that the benefit type does not have a valid value, which is represented by the placeholder &1.
  Cause:
  
  Invalid Benefit Type: The benefit type being referenced in the transaction does not exist in the system or is not properly configured.
  Configuration Issues: The benefit type may not be assigned to the relevant claim type or may not be active.
  Data Entry Errors: There may be a typographical error in the benefit type entered by the user.
  Missing Customization: If the benefit type is a custom entry, it may not have been properly set up in the system.
  
  Solution:
  
  
  Check Benefit Type: Verify that the benefit type you are trying to use is valid. You can do this by navigating to the relevant configuration settings in SAP:
  
  Go to the transaction code SPRO.
  Navigate to Claims Management > Basic Settings > Define Benefit Types.
  Ensure that the benefit type exists and is correctly configured.
  
  
  
  Review Claim Type Configuration: Ensure that the benefit type is assigned to the correct claim type. This can also be checked in the configuration settings.
  
  
  Correct Data Entry: If the benefit type was entered manually, double-check for any typographical errors. Ensure that the correct code is being used.
  
  
  Activate Benefit Type: If the benefit type is inactive, you may need to activate it in the configuration settings.
  
  
  Consult Documentation: If you are unsure about the configuration or the correct benefit type to use, refer to the SAP documentation or consult with your SAP administrator.
  
  
  Testing: After making any changes, test the transaction again to ensure that the error has been resolved.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01 (Create Claim) or ICL02 (Change Claim) to see where the error occurs.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify benefit types and claims.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or your internal SAP team for further assistance.