How To Fix ICL_CORR008 - Doc.&1 is not permitted for claim type &2 (gen./vers.&3), subclm type &4

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CORR - Message Class for Correspondence

• Message number: 008

• Message text: Doc.&1 is not permitted for claim type &2 (gen./vers.&3), subclm type &4

What causes this issue?

Document &V1& is not defined as being a permitted claim document for
internal claim type &V2& (generation/version &V3&, subclaim type &V4&).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to define the document &V1& as a permitted claim document,
perform Customing activity <DS:SIMG._ICL_TICL056>Configure Internal
Claim Types</>. Assign claim document &V1& to the internal claim type
&V2& (generation/version &V3&), subclaim type &V4& at the level of <ZK>
Subclaim</> -> <ZK>Permitted Subclaim Types</> <ZK> -> Permitted Manual
Documents</>.

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CORR008 - Doc.&1 is not permitted for claim type &2 (gen./vers.&3), subclm type &4 ?

  The SAP error message ICL_CORR008 indicates that a specific document (identified by the placeholder &1) is not permitted for a particular claim type (&2), version (&3), and subclaim type (&4). This error typically arises in the context of the SAP Claims Management module, particularly when dealing with insurance claims or similar processes.
  Cause:
  
  
  Document Type Restrictions: The document you are trying to process may not be allowed for the specified claim type or subclaim type. This could be due to configuration settings in the system that restrict certain document types from being associated with specific claims.
  
  
  Claim Type Configuration: The claim type or subclaim type may not be configured to accept the document type you are trying to use. This can happen if the claim type is set up to only allow certain documents.
  
  
  Versioning Issues: The version of the claim may not support the document type. If the claim has been updated or changed, it may have different rules regarding what documents can be attached.
  
  
  Authorization Issues: There may be authorization restrictions preventing the document from being processed with the specified claim type.
  
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for the claim type and subclaim type in the SAP system. Ensure that the document type you are trying to use is permitted for the specified claim type.
  
  
  Document Type Validation: Verify that the document type is valid and allowed for the claim type and subclaim type. You may need to consult with your SAP administrator or configuration team to adjust the settings if necessary.
  
  
  Review Claim Version: Check if the claim version is correct and if it supports the document type. If the claim has been modified, ensure that the document type is still valid for the current version.
  
  
  Authorization Check: Ensure that the user has the necessary permissions to process the document with the specified claim type. If not, the user may need to be granted additional authorizations.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the error message and related configuration settings.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim) to navigate through the claims management process.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.