How To Fix ICL_CONF_PAY003 - Payment reason has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CONF_PAY - Configurable Messages for Payments

• Message number: 003

• Message text: Payment reason has been deleted

What causes this issue?

You want to reassign a payment. This payment contains payment items in
which a payment reason has been specified. However, the payment reason
group changes as a result of the reassignment, meaning that the payment
reason might no longer be valid.

System Response

The system deletes the payment reason from the payment item to avoid any
incorrect postings.

How to fix this error?

Enter a new payment reason if necessary. You can also continue to
process the claim without entering any other payment reason.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_MESSAGE_CHANGE OBJECT DOKU ID TX
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CONF_PAY003 - Payment reason has been deleted ?

  The SAP error message ICL_CONF_PAY003 indicates that a payment reason that is required for processing a payment has been deleted. This error typically occurs in the context of the SAP Claims Management module, where payment reasons are used to categorize and manage payments related to claims.
  Cause:
  The primary cause of this error is that the payment reason associated with a claim or payment has been removed from the system. This can happen due to:
  
  Manual Deletion: A user may have deleted the payment reason from the configuration settings.
  Data Migration: During data migration or system upgrades, certain payment reasons may not have been properly transferred or may have been inadvertently removed.
  Configuration Changes: Changes in the configuration settings related to payment reasons can lead to this error if the payment reason is no longer valid.
  
  Solution:
  To resolve the ICL_CONF_PAY003 error, you can take the following steps:
  
  
  Check Payment Reason Configuration:
  
  Navigate to the configuration settings for payment reasons in SAP.
  Verify if the payment reason that is causing the error still exists. If it has been deleted, you will need to recreate it.
  
  
  
  Recreate the Payment Reason:
  
  If the payment reason is missing, you can create a new payment reason with the same attributes as the deleted one.
  Ensure that the new payment reason is properly configured and activated.
  
  
  
  Update Claims or Payments:
  
  If the payment reason has been recreated, you may need to update the claims or payments that were referencing the deleted payment reason to use the new one.
  
  
  
  Check for Dependencies:
  
  Ensure that there are no other dependencies or configurations that might be affected by the deletion of the payment reason.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on managing payment reasons in your version of SAP.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide guidance based on your specific system configuration and version.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the configuration settings) or ICL (to access claims management) to navigate to the relevant areas in SAP.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to payment reasons and related configurations.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that payments can be processed without errors.
  
  By following these steps, you should be able to address the ICL_CONF_PAY003 error and restore functionality to your payment processing in SAP.