How To Fix ICL_CONF_PAY000 - Payment must be checked and approved according to dual control principle

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CONF_PAY - Configurable Messages for Payments

• Message number: 000

• Message text: Payment must be checked and approved according to dual control principle

What causes this issue?

You are not authorized to process this payment by yourself. This payment
must be approved by another user in accordance with the dual control
principle.
If you are creating this payment as a deputy for another user, this
message means that your limit for processing this payment is not
sufficient.

System Response

When you save the <DS:GLOS.40552E756CE2C94F9C25358499225F19>claim</>,
the system creates the payment with the status "To Be Approved".

How to fix this error?

Save the claim.
Another user must check and approve/release this payment before it is
forwarded to the Collections & Disbursements system.

Procedure for System Administrators

INCLUDE ICL_MESSAGE_HIDE OBJECT DOKU ID TX
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CONF_PAY000 - Payment must be checked and approved according to dual control principle ?

  The SAP error message ICL_CONF_PAY000 indicates that a payment must be checked and approved according to the dual control principle. This principle is a security measure that requires two individuals to be involved in the approval process for certain transactions, particularly in financial operations, to prevent fraud and errors.
  Cause:
  The error typically arises in scenarios where:
  
  Dual Control Configuration: The system is configured to enforce dual control for payment processing, meaning that one user initiates the payment, and another must approve it.
  Pending Approval: The payment you are trying to process has not yet been approved by the designated approver.
  User Roles: The user attempting to execute the payment may not have the necessary authorization to bypass the dual control requirement.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Payment Status: Verify if the payment is pending approval. You can do this by checking the payment document in the relevant transaction (e.g., F110 for automatic payments).
  
  
  Approval Process: Ensure that the payment is approved by the designated approver. The approver should log into the system and approve the payment.
  
  
  User Authorization: Confirm that the user attempting to process the payment has the appropriate authorizations. If not, you may need to adjust user roles or permissions.
  
  
  Configuration Review: If you believe the dual control principle should not apply to this payment, review the configuration settings in the SAP system. This may involve consulting with your SAP security or configuration team to adjust the dual control settings if necessary.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines regarding dual control processes to ensure compliance with established procedures.
  
  
  Related Information:
  
  Dual Control Principle: This principle is often used in financial systems to enhance security and reduce the risk of fraud. It is common in environments where sensitive transactions are processed.
  SAP Transactions: Familiarize yourself with relevant SAP transactions such as F110 (Automatic Payment Transactions), FBL1N (Vendor Line Item Display), and others that may be involved in the payment process.
  User Roles and Authorizations: Understanding how user roles and authorizations are set up in your SAP system can help in troubleshooting similar issues in the future.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.