How To Fix ICL_CONF_LL003 - Benefit type &1 not permitted with manual offset items

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CONF_LL - Configurable message class for Life Benefit

• Message number: 003

• Message text: Benefit type &1 not permitted with manual offset items

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CONF_LL003 - Benefit type &1 not permitted with manual offset items ?

  The SAP error message ICL_CONF_LL003 indicates that a specific benefit type (denoted by &1) is not permitted when dealing with manual offset items in the context of the SAP Claims Management module. This error typically arises when there is an attempt to process a benefit type that is not configured to allow manual offsets.
  Cause:
  
  Configuration Issue: The benefit type in question may not be configured to allow manual offsets in the system settings. This could be due to the way the benefit type is defined in the configuration settings.
  Business Rules: The business rules associated with the benefit type may explicitly prohibit the use of manual offsets, which could be a part of the organization's policy or compliance requirements.
  Data Entry Error: There may be an error in the data entry where the wrong benefit type is being used in conjunction with manual offsets.
  
  Solution:
  
  
  Check Configuration: 
  
  Navigate to the configuration settings for the benefit type in the SAP system. This can typically be found in the customizing settings under the Claims Management module.
  Ensure that the benefit type is configured to allow manual offsets. If it is not, you may need to adjust the configuration or create a new benefit type that allows manual offsets.
  
  
  
  Review Business Rules: 
  
  Consult with your business process owner or compliance team to understand the rules governing the use of manual offsets with specific benefit types. If the current configuration does not align with business needs, adjustments may be necessary.
  
  
  
  Correct Data Entry: 
  
  Verify the data being entered for the claim. Ensure that the correct benefit type is being used and that it is compatible with manual offsets. If a mistake was made, correct the entry and try processing again.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or help resources related to Claims Management and benefit types to understand the implications of manual offsets and how they should be configured.
  
  
  
  Seek Support: 
  
  If the issue persists after checking the configuration and data entry, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring benefit types and manual offsets.
  Transaction Codes: Familiarize yourself with transaction codes related to Claims Management, such as OICL (for configuration) or other relevant transactions that may help in troubleshooting.
  User Roles: Ensure that the user roles and authorizations are correctly set up to allow the necessary actions related to benefit types and manual offsets.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.