How To Fix ICL_CONF_INV006 - Benefit catalog values &1 &2 &3 have been overwritten

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CONF_INV - Configurable Messages for Invoice

• Message number: 006

• Message text: Benefit catalog values &1 &2 &3 have been overwritten

What causes this issue?

The user has overwritten the values stored in the benefits catalog,
namely &V1&, &v2& and &V3& , in the application itself.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_MESSAGE_DISPLAY OBJECT DOKU ID TX

How to fix this error?

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CHANGE OBJECT DOKU ID TX
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CONF_INV006 - Benefit catalog values &1 &2 &3 have been overwritten ?

  The SAP error message ICL_CONF_INV006 indicates that there is an issue with the benefit catalog values in the context of the SAP Insurance Management module. Specifically, it suggests that the benefit catalog values you are trying to use have been overwritten, which can lead to inconsistencies or errors in processing.
  Cause:
  
  Data Overwrite: The benefit catalog values may have been modified or overwritten due to changes in configuration or data entry by users.
  Incorrect Configuration: There might be a misconfiguration in the benefit catalog settings, leading to conflicts or overwrites.
  Multiple Users: If multiple users are accessing and modifying the same benefit catalog values simultaneously, it can lead to overwriting issues.
  System Updates: Recent updates or changes in the system might have inadvertently affected the benefit catalog values.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the benefit catalog to ensure that they are set up correctly. Look for any recent changes that might have led to the overwrite.
  Data Consistency: Verify the integrity of the data in the benefit catalog. Ensure that the values are consistent and have not been unintentionally modified.
  User Access Control: Implement stricter access controls to prevent multiple users from modifying the same benefit catalog values simultaneously.
  Audit Trail: If available, check the audit trail or change logs to identify who made the changes and when. This can help in understanding the cause of the overwrite.
  Restore Previous Values: If the overwritten values are critical, consider restoring them from a backup or previous version if possible.
  Consult Documentation: Refer to SAP documentation or support for specific guidelines related to the benefit catalog and the error message.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues. They may provide insights or solutions based on their experiences.
  Testing Environment: If possible, replicate the issue in a testing environment to better understand the cause and test potential solutions without affecting the production system.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.