How To Fix ICL_CONF_INV004 - Calculated amount does not match entered gross amount ("Gross (Inv)")

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CONF_INV - Configurable Messages for Invoice

• Message number: 004

• Message text: Calculated amount does not match entered gross amount ("Gross (Inv)")

What causes this issue?

The calculated amount does not match the gross amount that has been
entered ("Gross (Inv)")
The calculated gross amount and the gross amount entered in the
<ZK>Gross (Inv)</> field in the invoice item do not match. This mismatch
indicates that data is inconsistent. The calculated gross amount in the
invoice item is determined from the fields on the <ZK>Items</> tab page
(such as <ZK>Number/Quantity</>, <ZK>Original Amount/Quantity Unit</>,
<ZK>Value-Added Tax Calculation</>).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_MESSAGE_DISPLAY OBJECT DOKU ID TX

How to fix this error?

Invoice data (as a duplication of an external invoice) might be
inconsistent. Decide whether further corrections are required. The
system allows you to save inconsistent invoice data.

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CHANGE OBJECT DOKU ID TX
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CONF_INV004 - Calculated amount does not match entered gross amount ("Gross (Inv)") ?

  The SAP error message ICL_CONF_INV004 indicates that there is a discrepancy between the calculated amount and the entered gross amount in the invoice. This typically occurs in the context of insurance claims processing or invoicing within the SAP system.
  Cause:
  The error can arise due to several reasons, including:
  
  Data Entry Errors: The gross amount entered manually may not match the calculated amount based on the underlying data (e.g., rates, quantities, discounts).
  Configuration Issues: There may be issues with the configuration of the pricing procedure or the calculation schema in the system.
  Currency Conversion: If the invoice involves multiple currencies, discrepancies can occur due to incorrect exchange rates or conversion factors.
  Tax Calculations: Incorrect tax rates or tax calculations can lead to differences between the gross amount and the calculated amount.
  Rounding Differences: Rounding rules applied in the system may cause minor discrepancies between the calculated and entered amounts.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Verify Data Entry: Check the entered gross amount against the calculated amount. Ensure that all figures are entered correctly.
  Review Configuration: If you have access, review the pricing procedure and calculation schema in the configuration settings. Ensure that they are set up correctly to reflect the business rules.
  Check Currency Settings: If applicable, verify the currency settings and ensure that the correct exchange rates are being used.
  Examine Tax Settings: Review the tax codes and rates applied to the invoice. Ensure they are correct and consistent with the expected calculations.
  Rounding Rules: Check the rounding rules in the system. If necessary, adjust them to minimize discrepancies.
  Recalculate: If changes are made, recalculate the invoice to see if the amounts align.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and its context.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FB60 (Enter Incoming Invoices) or MIRO (Enter Incoming Invoice) to review and correct invoices.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that you have the necessary permissions to make changes to invoices and configurations.
  Testing: After making corrections, test the process with a few sample invoices to ensure that the issue is resolved and does not recur.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and data in your SAP environment.