How To Fix ICL_CONF_INV002 - Net total amount &1 &3 does not match total of item amounts &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CONF_INV - Configurable Messages for Invoice

• Message number: 002

• Message text: Net total amount &1 &3 does not match total of item amounts &2 &3

What causes this issue?

The <ZK>NetTotal</> amount of &V3& &V1& that appears in the invoice
header does not match the total of net amounts of all invoice items
amounting to &V3& &V2&.
<ZH>Note:</>: In the event that no copayments can be entered, the total
of net amounts of all invoice items matches the total of gross amounts.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_MESSAGE_DISPLAY OBJECT DOKU ID TX

How to fix this error?

Set the value of the <ZK>Net Total</> amount to match the total of net
amounts of all invoice items.
Start the action again.

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CHANGE OBJECT DOKU ID TX
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CONF_INV002 - Net total amount &1 &3 does not match total of item amounts &2 &3 ?

  The SAP error message ICL_CONF_INV002 indicates that there is a discrepancy between the net total amount and the total of item amounts in an invoice or billing document. This error typically arises in the context of the SAP Insurance module, particularly when dealing with claims or invoices.
  Cause:
  The error occurs when the sum of the individual item amounts does not match the net total amount specified in the invoice. This can happen due to several reasons, including:
  
  Data Entry Errors: Manual entry mistakes when inputting item amounts or the net total.
  Rounding Issues: Differences in rounding calculations between item amounts and the total amount.
  Missing Items: Some items may not have been included in the total calculation.
  Currency Conversion: If the invoice involves multiple currencies, discrepancies can arise from conversion rates.
  Configuration Issues: Incorrect configuration in the SAP system related to billing or invoicing.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  Review the Invoice: Check the invoice details to ensure that all item amounts are correctly entered and that they sum up to the net total amount.
  Check for Rounding Differences: If rounding is involved, ensure that the rounding rules are applied consistently across all item amounts and the total.
  Verify Item Inclusion: Make sure that all relevant items are included in the invoice and that none are missing.
  Currency Check: If applicable, verify that currency conversions are correctly applied and that the amounts are consistent.
  Adjust the Total: If the item amounts are correct, you may need to adjust the net total amount to match the sum of the item amounts.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the billing settings are correctly configured.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FB60 (Enter Incoming Invoices) or MIRO (Enter Incoming Invoice) to review and correct invoices.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or bugs related to this error message.
  Documentation: Refer to SAP documentation for the Insurance module for detailed guidelines on billing and invoicing processes.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify and correct the cause of the ICL_CONF_INV002 error message.