How To Fix ICL_CONF_DRG007 - No invoice could be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CONF_DRG -

• Message number: 007

• Message text: No invoice could be determined

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

INCLUDE ICL_MESSAGE_DISPLAY OBJECT DOKU ID TX

How to fix this error?

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CHANGE OBJECT DOKU ID TX
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CONF_DRG007 - No invoice could be determined ?

  The SAP error message ICL_CONF_DRG007: No invoice could be determined typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system was unable to find an invoice that meets the criteria specified in the transaction or process you are executing.
  Causes:
  
  Missing Invoice Data: The invoice you are trying to reference may not exist in the system or may not have been created yet.
  Incorrect Selection Criteria: The parameters or filters you are using to search for the invoice may be incorrect or too restrictive.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between different modules or systems, leading to the invoice not being available when expected.
  Configuration Issues: There may be configuration settings in the invoicing or billing process that are not set up correctly, preventing the system from identifying the invoice.
  Authorization Issues: The user may not have the necessary permissions to view or access the invoice data.
  
  Solutions:
  
  Check Invoice Existence: Verify that the invoice you are trying to access actually exists in the system. You can do this by searching for it using the relevant transaction codes (e.g., VF03 for billing documents).
  Review Selection Criteria: Ensure that the selection criteria you are using to find the invoice are correct. Adjust the filters to broaden the search if necessary.
  Data Synchronization: If you suspect a synchronization issue, check the relevant background jobs or processes that handle data updates and ensure they have completed successfully.
  Configuration Review: Review the configuration settings related to invoicing and billing in your SAP system. Ensure that all necessary settings are correctly configured.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the invoice data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF03 (Display Billing Document), ICLINVOICING (for invoicing in Convergent Invoicing), and others that may be relevant to your specific SAP environment.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for Convergent Charging and Convergent Invoicing for detailed information on configuration and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.