How To Fix ICL_CONF_DRG006 - No claimant could be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CONF_DRG -

• Message number: 006

• Message text: No claimant could be determined

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

INCLUDE ICL_MESSAGE_DISPLAY OBJECT DOKU ID TX

How to fix this error?

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CHANGE OBJECT DOKU ID TX
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CONF_DRG006 - No claimant could be determined ?

  The SAP error message ICL_CONF_DRG006: No claimant could be determined typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims or similar processes. This error indicates that the system is unable to identify a claimant for a specific claim or transaction.
  Causes:
  
  Missing Claimant Data: The claimant information may not be properly entered or may be missing in the claim record.
  Incorrect Configuration: The configuration settings for claimants in the system may not be set up correctly.
  Data Inconsistencies: There may be inconsistencies or errors in the master data related to the claimant.
  Authorization Issues: The user may not have the necessary authorizations to view or process the claimant data.
  Business Rules: The business rules defined in the system may not allow for the determination of a claimant under certain conditions.
  
  Solutions:
  
  Check Claimant Data: Verify that the claimant information is correctly entered in the claim record. Ensure that all required fields are filled out.
  Review Configuration: Check the configuration settings for claimants in the SAP system. Ensure that the necessary settings are in place for the system to determine the claimant.
  Validate Master Data: Ensure that the master data for the claimant is complete and accurate. This includes checking for any missing or incorrect entries.
  User Authorizations: Confirm that the user has the appropriate authorizations to access and process claimant information.
  Consult Business Rules: Review the business rules and logic defined in the system to ensure that they are not preventing the determination of a claimant.
  Debugging: If the issue persists, consider using debugging tools in SAP to trace the process and identify where the failure occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to claims management, such as ICL01 (Create Claim) or ICL02 (Change Claim).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to Claims Management for best practices and guidelines on setting up claimants and handling claims.
  
  If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.