How To Fix ICL_CF515 - Invalid salvage payment exists

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 515

• Message text: Invalid salvage payment exists

What causes this issue?

You tried to deactivate the <Zk>Final Payment</> flag of a payment item.
However, salvage processing has already been started and salvage payment
items have already been created.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

If you now deactivate the <Zk>Final Payment</> flag,
the salvage status can no longer be "Opened" and
the salvage payments will be invalid.

System Response

When you set the <Zk>Final Payment</> flag, the system closes the
subclaim. Depending on the subclaim status, the system starts salvage
processing. (The Customizing settings for salvage processing are stored
in IMG activity <ZK>Configure Internal Claim Types</>).
If the settings are such that salvage processing is meant to start when
the subclaim is closed, the system sets the <Zk>Salvage Status</> field
to "Opened".

How to fix this error?

Delete the salvage payments that have been created and not yet saved
Deactivate the <Zk>Final Payment</> flag.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF515 - Invalid salvage payment exists ?

  The SAP error message ICL_CF515: Invalid salvage payment exists typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims and salvage payments. This error indicates that there is an issue with the salvage payment data associated with a claim.
  Cause:
  The error can arise due to several reasons, including:
  
  Incorrect Salvage Payment Data: The salvage payment data entered may not be valid or may not correspond to the expected format or values.
  Missing Configuration: There may be missing or incorrect configuration settings in the system related to salvage payments.
  Data Inconsistencies: There could be inconsistencies in the data related to the claim, such as mismatched amounts or incorrect references.
  Authorization Issues: The user may not have the necessary permissions to process salvage payments.
  
  Solution:
  To resolve the ICL_CF515 error, you can take the following steps:
  
  
  Check Salvage Payment Data: Review the salvage payment details entered in the system. Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  
  
  Verify Configuration Settings: Ensure that the configuration for salvage payments in the SAP system is set up correctly. This may involve checking the customizing settings in the Claims Management module.
  
  
  Data Consistency Check: Perform a data consistency check for the claim in question. Look for any discrepancies in the amounts, references, or related data.
  
  
  User Authorization: Verify that the user attempting to process the salvage payment has the necessary authorizations. If not, consult with your SAP security team to grant the appropriate permissions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling salvage payments and the associated error messages.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing claims and salvage payments, such as ICLM (Claims Management) or ICLD (Claims Data).
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL_CF515 error in your SAP system.