How To Fix ICL_CF514 - Subclaim must be closed before salvage processing can be performed

ICL_CF514 - Overview

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 514

• Message text: Subclaim must be closed before salvage processing can be performed

What causes this issue?

You tried to set the salvage status of a subclaim to "Opened". However,
salvage processing cannot begin until the subclaim is closed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the settings of the internal claim type on the subclaim level
The <Zk>Salvage Allowed</> field defines when the salvage status
can be set to "Open". Change the settings if necessary.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF514 - Subclaim must be closed before salvage processing can be performed ?

  The SAP error message ICL_CF514 indicates that a subclaim must be closed before salvage processing can be performed. This error typically occurs in the context of insurance claims processing within the SAP system, particularly in the Insurance Claims Management (ICM) module.
  
  Cause:
  The error arises when an attempt is made to perform salvage processing on a subclaim that is still open. Salvage processing refers to the recovery of costs or assets after a claim has been settled, and it is only permissible when the subclaim is in a closed status. If the subclaim is still active or open, the system will prevent salvage processing to ensure data integrity and proper claim management.
  
  Solution:
  To resolve this error, you need to follow these steps:
  
  
  Check Subclaim Status: Verify the status of the subclaim that you are trying to process. You can do this by navigating to the relevant claim in the SAP system and checking the