How To Fix ICL_CF517 - Salvage payment can only be assigned to subclaim &

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 517

• Message text: Salvage payment can only be assigned to subclaim &

What causes this issue?

You tried to performed one of the following actions:
Create a new salvage payment by clicking on the <ZH>Create Payment</>
button
Reassign a loss payment to become a salvage loss payment by clicking on
the <ZH>Reassign Payment</> button
Change the historical rate field on the salvage details screen for the
damaged object (this action could result in the creation of a salvage
statistical payment)
The request is cancelled because salvage payments have been identified
on another subclaim. Perform the action in subclaim &v1& .

System Response

Salvage-related payments for the damaged object are stored in one
subclaim only. Thereby, a central location is maintained for
salvage-related payments.

How to fix this error?

Perform one of the following activities:
When creating new salvage payments:
Only create salvage payments for subclaim &v1&
When reassigning a loss payment to become a salvage payment:
To reassign the loss payment, click on the <ZH>Reassign Payment button
</>
Choose subclaim &v1&.
After the reassign is complete, go to subclaim &v1& and reassign the
loss payment to become a salvage payment
When changing the historical rate value of the damaged object on the
salvage detail screen:
Change the historical rate value on the salvage detail screen of
subclaim &v1&.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF517 - Salvage payment can only be assigned to subclaim & ?

  The SAP error message ICL_CF517, which states "Salvage payment can only be assigned to subclaim &," typically occurs in the context of the SAP Claims Management module, particularly when dealing with salvage payments in insurance claims.
  Cause:
  This error usually arises when there is an attempt to assign a salvage payment to a claim that is not a subclaim. In SAP, salvage payments are typically associated with subclaims, which are subdivisions of a main claim. If the system detects that the claim in question is not a subclaim, it will trigger this error.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Claim Type: Check if the claim you are trying to assign the salvage payment to is indeed a subclaim. You can do this by reviewing the claim hierarchy in the SAP system.
  
  
  Create a Subclaim: If the claim is not a subclaim, you may need to create a subclaim under the main claim to which you want to assign the salvage payment. Ensure that the subclaim is properly configured and linked to the main claim.
  
  
  Correct Assignment: Once you have confirmed that you are working with a subclaim, ensure that the salvage payment is being assigned correctly. Double-check the details of the payment and the subclaim to ensure they match.
  
  
  Consult Documentation: If you are unsure about the process, refer to the SAP documentation or user manuals related to Claims Management and salvage payments for detailed guidance.
  
  
  Contact Support: If the issue persists after verifying the claim type and making necessary adjustments, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Configuration Settings: Review the configuration settings in the Claims Management module to ensure that salvage payments are set up correctly.
  User Roles and Permissions: Ensure that the user attempting to make the assignment has the necessary permissions to perform this action in the system.
  
  By following these steps, you should be able to resolve the ICL_CF517 error and successfully assign salvage payments to the appropriate subclaims.